Shipping policy

Thank you for shopping with us.

Shipping Coverage

We currently deliver across Lahore, Pakistan.

Processing Time

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Lahore: 1–3 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout. Free delivery may be offered on selected promotions or minimum order values.

Order Tracking

Once your order has been dispatched, you will receive a confirmation message with tracking details (where applicable).

Incorrect Address

Please ensure your delivery information is accurate. We are not responsible for delays or failed deliveries caused by incorrect addresses provided by customers.

Damaged or Missing Orders

If your order arrives damaged or if items are missing, please contact us within 24 hours of receiving your package. We will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team.

Thank you for choosing us. We look forward to delivering a premium kunafa chocolate experience to your doorstep.